Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks

Ink Does Not Come Out

Blurry or Fuzzy

Inaccurate or Bleeding Colors

Streaks

Note

If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page.

Check1 Check paper and print quality settings.
- Printout (Copy) Results Are Unsatisfactory
Check2 Are the print head nozzles clogged?

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
1. Step1 Print the nozzle check pattern.
  
  After printing the nozzle check pattern, examine the pattern.
  - From the printer
    - Printing the Nozzle Check Pattern
  - From the computer
    - For Windows:
      - Printing a Nozzle Check Pattern
    - For macOS:
      - Printing a Nozzle Check Pattern
  If the pattern is not printed correctly, go to the next step.
2. Step2 Clean the print head.
  
  After cleaning the print head, print the nozzle check pattern and check the result.
  - From the printer
    - Cleaning the Print Head
  - From the computer
    - For Windows:
      - Clean the print head
    - For macOS:
      - Clean the print head
  If it still does not improve, go to the next step.
3. Step3 Clean the print head again.
  
  After cleaning the print head again, print the nozzle check pattern and check the result.
  
  If it still does not improve, go to the next step.
4. Step4 Clean the print head deeply.
  
  After cleaning the print head deeply, print the nozzle check pattern and check the result.
  - From the printer
    - Deep Print Head Cleaning
  - From the computer
    - For Windows:
      - Clean the print head deeply
    - For macOS:
      - Clean the print head deeply
  If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.
5. Step5 Clean the print head deeply again.
  
  After cleaning the print head deeply again, print the nozzle check pattern and check the result.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
Check3 When using paper with one printable surface, check the correct printable side of the paper.

Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the cassette, load paper with the printable side facing down.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Check4 If the ink still does not come out.
- How to Perform Ink Flush
Note
- Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is printed correctly.